Terms & Conditions

Last updated: [26-08-2025]

Welcome to Xtro! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Xtro, you agree to comply with these terms.

1. General

  • The website xtro.pk is operated by Xtro – Leather Products, based in Lahore, Pakistan.

  • By using our website or purchasing our products, you agree to these Terms and Conditions.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products

  • We sell premium-quality leather products including wallets, bags, clutches, belts, and accessories.

  • Product images on our website are as accurate as possible. However, minor variations in color or texture may occur due to screen display settings.

  • All products are subject to availability.

3. Orders and Payments

  • Orders can be placed through our official website xtro.pk.

  • Payments may be made via bank transfer, cash on delivery (COD), or other methods available at checkout.

  • We reserve the right to cancel or refuse any order in case of fraud suspicion, payment issues, or stock unavailability.

4. Shipping and Delivery

  • We deliver nationwide across Pakistan and may expand internationally.

  • Delivery times vary depending on location, but usually range between 2 – 7 business days.

  • Customers are responsible for providing accurate shipping details. Incorrect details may cause delivery delays.

5. Returns and Exchanges

  • Returns or exchanges are accepted within 7 days of delivery if the product is unused, undamaged, and in original packaging.

  • Customized or sale items are non-returnable.

  • Customers will bear the return shipping cost unless the product received is defective or incorrect.

6. Intellectual Property

  • All content on xtro.pk, including images, text, logos, and designs, are the property of Xtro and may not be used without permission.

7. Limitation of Liability

  • We are not responsible for any direct or indirect damages resulting from the use of our products or website.

  • Our liability is limited to the purchase price of the product.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse our products or website.

  • Not to engage in fraudulent or illegal activities.

  • To provide accurate information during checkout.

9. Privacy Policy

Your use of our website is also governed by our [Privacy Policy]. Please review it to understand how we collect and use your personal data.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of courts in Lahore, Pakistan.

11. Contact Us

For questions about these Terms and Conditions, please contact us:

Xtro – Leather Products
📧 Email: buy@xtro.pk
📞 Phone: +92 312 0103029
📍 Address: Lahore, Pakistan