Privacy Policy

Last updated: [26-08-2025]

At Xtro, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our leather products, or interact with us in any way.

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Details of products purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and cookies for improving your browsing experience.

  • Communication Data: Emails, messages, or feedback you send to us.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders.

  • Providing customer support and responding to inquiries.

  • Sending order updates, invoices, and shipping notifications.

  • Improving our website, services, and product offerings.

  • Sending promotional offers or marketing emails (only with your consent).

  • Ensuring compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Service Providers: Payment gateways, shipping partners, and IT support who assist in processing your orders.

  • Legal Authorities: If required by law or to protect our rights and business operations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance and analytics.

  • Deliver personalized offers and advertisements.

You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications at any time.

  • Request limitation or restriction of certain processing activities.

To exercise your rights, contact us at: [buy@xtro.pk].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.